Fresno, CA (May 26, 2016) – With the peak summer travel season approaching, Fresno Yosemite International Airport is ready to welcome travelers with a refreshed rental car facility and enhanced customer services to create a positive travel experience. Airlines for America, the industry trade organization for U.S. airlines, is projecting an all-time high for summer air travel from June 1 – August 31 and Fresno Yosemite International Airport is anticipating a record number of travelers during the same period.
“We are excited and ready for the record number of vacation travelers expected to fly through Fresno Yosemite International Airport this summer,” said Director of Aviation Kevin Meikle. “Our airline partners have increased seat capacity to the market to meet the anticipated demand, and we have completed a number of airport customer service initiatives to complement an enjoyable travel experience.”
Rental Car Facility Renovations Summer travelers will be greeted with a completely revamped Rental Car operation in baggage claim. The new facility is open, inviting, and vibrant which highlights company branding and improves customer wayfinding. A reconfigured Ready-Return parking area now offers larger open spaces with enhanced rental car branding. These improvements maximize the use of the facility and create a more efficient customer experience for picking up and returning rental vehicles.
Customer Service Ambassador Program The recent launch of the Customer Service Ambassador offers summer travelers and guests an additional resource to seek assistance. The program is part of the airport’s continuous commitment to enhance services for the traveling public and is timely with the peak summer travel season. While the airlines remain the primary point of contact for passengers, ambassadors have an added presence in the terminal during peak flight times. The ambassadors work closely with airline personnel to assist passengers with resolving matters such as facilitating contact with their airline and helping to navigate the airport and the travel process.
Ground Transportation to the National Parks With its close proximity to Yosemite, Kings Canyon and Sequoia National Parks, numerous travelers are expected to use Fresno Yosemite International Airport as the air service gateway to the parks. Convenient access to public ground transportation provides air passengers a seamless transition from arrival to the national parks. Yosemite Area Regional Transportation System (YARTS) directly connects passengers to Yosemite National Park and Big Trees Transit connects passengers to Kings Canyon National Park.
Airline and TSA Recommendations Summer travelers are encouraged to arrive two hours prior to domestic flights and three hours for international flights to allow for sufficient time to get through the airline check-in process and security screening. Travelers are reminded to consider peak early morning departures at Fresno Yosemite International Airport may extend screening wait times.
Passengers traveling with liquids, gels or aerosols in carry-on baggage are limited to 3 ounces or less. Items should be packed in a quart-size plastic bag, with one per traveler. Reducing the amount of congestion in carry-on baggage helps to expedite screening.
Fresno Yosemite International Airport currently offers Valley passengers daily non-stop flights to Dallas, Denver, Las Vegas, Los Angeles, Phoenix, Portland, Salt Lake City, San Diego, San Francisco, Seattle, and Guadalajara, Mexico on domestic and international carriers. Fresno Yosemite International Airport is a municipally owned entity operating as a self-supporting enterprise. No City of Fresno general funds are used to operate Fresno Yosemite International Airport or Fresno Chandler Executive Airport.